Terms of Use

Last updated: August 2026

Using this tool

WP Won't Load is provided free of charge to help WordPress site owners understand and resolve common fatal errors. You may use it for personal or professional purposes, including diagnosing errors on client sites.

No guarantee of accuracy

The suggestions provided by this tool are based on common, well-documented WordPress error patterns. They are provided for informational purposes only and do not guarantee that your specific issue will be resolved. Always back up your site and database before making changes based on any suggested fix.

Not affiliated with WordPress.org

This tool is an independent project and is not affiliated with, endorsed by, or sponsored by WordPress.org, Automattic, or any plugin or theme developer mentioned in our error library.

Acceptable use

You agree not to use the file upload feature to submit anything other than genuine WordPress error logs, and not to attempt to upload executable code, scripts, or any file intended to disrupt or gain unauthorized access to this service.

Limitation of liability

This tool is provided "as is" without warranties of any kind. We are not liable for any loss of data, downtime, or damage resulting from actions taken based on information provided by this tool.

Changes to these terms

These terms may be updated from time to time. Continued use of the tool after changes are posted constitutes acceptance of the updated terms.

Contact

Questions about these terms can be sent via the contact page.